Allstate NI in the North West has added to its trophy cabinet after winning in three categories at the Contact Centre Network NI awards.

Allstate presentation of state of the art search drone to Strabane Local Community Rescue Service

The company’s largely Derry and Strabane-based Allstate Technology Support Centre (ATSC), which assists Allstate employees globally, received awards for Trainer of the Year and Contact Centre Manager of the Year at the annual celebration of excellence in the region’s contact centre industry.

Allstate, Northern Ireland’s largest IT company, also took home the Silver Award for Home Working Programme of the Year, recognising resilience in adapting to coronavirus challenges.

At the outset of the pandemic, around 30% of ATSC employees had home working capabilities. In just five days, the North West leadership ensured the entire ATSC workforce had the equipment needed to provide technical support remotely.

Allstate NI has also raised funds to provide a state-of-the-art search drone for Strabane’s local Community Rescue Service, via an employee fundraising appeal and Funding for Good application. The device will be used throughout Northern Ireland to assist vital lowland search and rescue operations.

Since 2018, Allstate NI’s Force for Good initiative has provided £173,896 to support community-focused projects across Northern Ireland.

Alchemy Technology Services Diversity Mark

Derry-based Alchemy Technology Services have received a Bronze Diversity Mark in recognition of their commitment to diversity and inclusion in the workplace.

The Diversity Mark NI award came after the insurance technology firm submitted a three-year plan to advance gender diversity in the business.

The assessment panel praised Alchemy for their enthusiasm to build a more diverse company, and “their creative and challenging targets to address any barriers to unrepresented genders and build inclusive work environments”.

Alchemy’s CFO and Board Sponsor for Diversity and Inclusion, John Colwell, said: “We believe it is our duty to proactively ensure that our people come from a range of backgrounds and experiences. As a tech company it is particularly important for us to ensure women are encouraged and supported to pursue a career in what has traditionally been a male-dominated environment.”

Head of HR Anne O’Neill added: “Since our launch, we have been involved locally in programmes to support getting more women into tech and want to make this part of our diversity target as we recognise the importance of having more women in STEM subjects and going on to higher education to study Computer Science.”

Considering a move home? Local experts share their advice

Returning to the North West to live, work or invest is an enticing prospect – and perhaps more than ever in 2020.

With the recent rise in remote working, the North West’s excellent broadband offering, and award-winning, homegrown and global firms located here, that long held dream could become a reality.

But where should you start when planning your relocation? We asked some local experts their tips for finding a job, choosing a new home, and making the move.

Lynn Jennings, founder and headhunter at talentsocial

Most of the software companies I work with in Derry and Donegal are expanding at the minute. If anything, the move to home working has increased the demand for their software, be it in the ecommerce, online recruitment or data protection industry.

There are countless opportunities for Software Engineers particularly, in the North West, but roles also come up within other departments: Sales, Marketing, Finance, Operations, Product/Project Management and HR. LinkedIn is the best place to find opportunities. Make sure your profile is complete and connect with headhunters in the area, and set up alerts for Derry and Strabane on job boards.

Some of the bigger companies do their own recruitment, so a direct application is the best bet. I’ll usually advise candidates of this and discuss clients I’d recommend we make an application together to. Most of the smaller software companies prefer to partner with an external recruiter. I usually start out partnering with small indigenous SaaS (software as a service) clients who are then bought by bigger global players and the partnership continues. I’m seeing a move back to cross border working again recently, and people returning from London, Belfast and Dublin in particular. COVID has prioritised proximity to family and nature as well as space, which the North West has in abundance.

Anaeleigh McCormick, company director, Locate Estate Agents

Social media makes the world a smaller place and allows you to choose your new home from anywhere in the world. I find that through my social media platforms I have made connections with many clients living abroad, who can keep up to date with what is available in the area via my daily stories.

If you have a family, it’s important to choose an area close to local schools as sometimes only certain postcodes can be allocated spaces in the schools. It’s also wise to be close to the family network, especially grandparents and other reliable babysitters.

You do not need your home to be in the city centre – for those who are a bit more open-minded and prepared to travel a short distance from the city, you will get a lot more house for your money. Those coming home will be pleasantly surprised at what’s available on their budget within Derry and Strabane!

Finally, welcome home. There is nowhere in the world better than Derry & Strabane.

Bernard McGowan, director and operations manager, Foyle International Removals and Storage

Derry is going through a renaissance at the moment. You’re making the right choice to move here – it is a great place to work and live. The upsurge in people who are moving home is absolutely astronomical. We’ve moved hundreds of people since the pandemic hit.

When moving, be boxed, packed and ready, and label everything for what room it goes in. Use larger boxes for lighter items, and small boxes for heavier items. Layer the box – heavy at the bottom, medium at the middle and light at the top. Notify all your new utilities suppliers, doctors and schools before you move so everything is lined up for you when you arrive. Always allow yourself ample time for travel and potential travel delays. If people opt to fly over, we can recommend people to transport your vehicle for you.

We also recommend packing a ‘bitz box’ to access easily when you arrive – all your TV remotes, kettle, toaster, important documents. We see people crying tears of happiness when they see the moving lorry arrive. It’s the beginning of their journey home.

With December 25 fast approaching, a new website has been launched to help gift-givers shop local this Christmas.

shoplocalderrystrabane.com signposts shoppers towards the best artisan and locally made gift providers and showcases the outstanding food and drink options available in the City and District.

The easy-to-navigate site features video messages from business owners, daily competitions and links to the social media pages of other shop local initiatives.

Mayor of Derry City and Strabane District Council, Councillor Brian Tierney urged people to champion local businesses this festive season.

“It has never been more important for us to get behind businesses that are locally owned this year, given the smaller window they will have to open to the public. Finding the perfect gift for loved ones has never been easier or safer with many local retailers now offering click and collect or home delivery services.”

The site will function beyond Christmas time and will be available for the public to access in the New Year.

An Ulster University Artificial Intelligence (AI) expert is working on pioneering new technology which could help people communicate after serious brain injuries.

Professor Damien Coyle aims to develop AI technology that can be used in new forms of wearable neurotechnologies. These devices, which measure signals from the brain and allow their wearer to interact with technology without movement, could help those unable to communicate following a serious injury or illness.

Professor Coyle, Director of the Intelligent Systems Research Centre at Ulster University’s Magee campus, has received UK government investment for the research. He is leading a national trial in partnership with 17 hospitals to evaluate AI-enabled neurotechnology for consciousness assessment in prolonged disorders of consciousness following severe brain injury.

The AI R&D planned will be thoroughly trialed in the lab and with end-users of the technology, including patients and clinicians. The AI will be deployed in ‘wearables’ developed in partnership with NeuroCONCISE Ltd, an Ulster University spinout.

A US-based research scientist and biotechnology entrepreneur with Donegal roots has donated $100,000 to support three students through their four-year degrees at Ulster University’s School of Medicine.

Massachusetts-based Dr Susan K Whoriskey, whose great-grandfather, John Whoriskey, was from Creeslough in Co Donegal, made the donation via the Irish American Partnership.

Dr Whoriskey has worked with COVID-19 vaccine manufacturer Moderna since it was a start-up, and was involved in the founding of several top biotech companies. She has also been Entrepreneur in Residence at Massachusetts Institute of Technology.

The Medical Education Scholarships at Ulster University offer financial assistance to a number of eligible students who are successful in obtaining a place on the Graduate Entry Medicine programme, commencing in August 2021. The Scholarships are aimed at students who have, and/or continue to experience challenges, and where finances present a barrier to accessing a medical education.

More information about the scholarships, including eligibility criteria and key milestones, can be found at www.ulster.ac.uk/medicine.

A new ‘Destination Derry’ network has been developed to promote the city and county as a great place to live, work, invest and visit.

The initiative, created by homebuilder Taggart Homes, aims to showcase the real people behind the businesses and brands and to collaborate with the local business community, government agencies, industries, educators and community leaders.

The Destination Derry website includes business information and contact details, a blog section, and Live, Learn, Work and Visit sections.

It will also be promoted on social media channels to a local and international audience.

www.destinationderry.com

Local social prescribing firm Elemental has been named Best Small Tech Company of the Year at the 2020 Digital DNA Awards.

The Derry-based ‘tech for good’ company helps connect individuals, families and their carers with community-based programmes, services and interventions to make a positive impact on their lives.

Elemental Co-founders/CEOs Leeann Monk-Özgül and Jennifer Neff were also highly commended in the Founder of the Year category at the awards, which celebrate Northern Ireland’s best technology businesses and people.

This year’s awards were held online and featured more than 300 entries from over 160 companies.

“Myself, Jennifer and the entire team at Elemental are on cloud nine after winning the Digital DNA Small Tech of the Year award,” said Leeann Monk-Özgül.

“The calibre of finalists in each category of the Digital DNA awards is testament to how much the tech sector is thriving here and how much talent we have on our doorstep.”

FinTrU has been named in this year’s Sunday Times Virgin Atlantic Fast Track 100 as the 42nd fastest-growing company across the whole of the UK. The league table features the UK’s 100 private companies with the fastest growth over the last three years.

FinTrU Founder & CEO, Darragh McCarthy, said “This is a fantastic achievement and something that all our employees should be immensely proud of. Each and every member of the team has played a crucial role in FinTrU’s success so far and this national recognition is testament to their hard work and dedication during their FinTrU careers.”

The league table ranks businesses across the whole of the UK and FinTrU is the only company from Northern Ireland featured in the list.

FinTrU Chief of Staff, Katrien Roppe, also added “We are delighted that FinTrU has received this accolade. This is not only recognition for this year but for the past number of years in FinTrU’s short history. During this time, our employees have excelled professionally and demonstrated ambition with humility, whilst our company has undergone rapid growth. We recently opened our first US premises in New York, which demonstrates our commitment to expand our global footprint.”

Despite the pandemic, FinTrU has proven to very resilient during 2020 with a growth rate of 75% driven by operational excellence. The company has secured eight new client contracts and two additional Tier 1 Investment Bank clients during this period.

About FinTrU

Founded in December 2013, FinTrU is a multi-award winning RegTech company in the Financial Services sector that is committed to giving local talent the opportunity to work on the global stage with the largest International Investment Banks. FinTrU works with Tier 1 Investment Bank clients to find solutions to help them meet with their regulations in areas such as; Legal, Risk, Compliance, KYC, Operations, Consultancy and Technology. FinTrU employs over 700 people across Belfast, Derry/Londonderry, London and New York.

A leading Magee-based Ulster University researcher will develop Artificial Intelligence (AI) technology that could help people to communicate following serious brain injuries, thanks to a £20million government investment announced today.Professor Damien Coyle of Ulster University’s Magee campus has been awarded the prestigious Turing AI Acceleration Fellowship. The Fellowships will give 15 of the UK’s top AI researchers the resources to work with industry to bring their innovations to benefit multiple sectors.

Professor Damien Coyle who is currently Director of the Intelligent Systems Research Centre (ISRC) at Ulster University’s Magee campus, said:“Everyone’s brain is different and many factors influence brain states so brainwaves are extremely complex and change and evolve from minute to minute and day to day. This presents an excellent challenge for AI in detecting specific brains states. “The AI R&D planned for this fellowship will be thoroughly trialed not only in the lab but also with end-users of the technology – patients and clinicians who can really benefit. The AI will be deployed in wearables developed in partnership with NeuroCONCISE Ltd, an Ulster University spinout. “New AI developed for neurotechnology during the fellowship will be translated across other sectors and industry led-data analytics challenges so the fellowship will impact widely within the city and region, Northern Ireland, the UK and beyond.”

The ISRC, where Professor Coyle is based will feature in the Derry and Strabane City Deal through the Cognitive Analytics Research Laboratory (CARL). Its objective is to help NI industry across a broad range of sectors from health to financial technology to become world-leading in their use of Artificial Intelligence. The ISRC is already home to the Dr George Moore Chair in Data Analytics, a world-class academic position made possible with the philanthropic support of Mrs Angela Moore. This funding injection is another endorsement of Derry – Londonderry as a place where AI and Innovation thrives.

Science Minister, Amanda Solloway said:“The UK is the birthplace of artificial intelligence and we therefore have a duty to equip the next generation of Alan Turings, like Ulster University’s Professor Damien Coyle, with the tools that will keep the UK at the forefront of this remarkable technological innovation.“Northern Ireland is a hotbed for innovation and the inspiring AI project we are backing today could assist those who have experienced a serious illness or injury to communicate, transforming how they live, while cementing the UK’s status as a world leader in AI and data.”