Hinduja Global Solutions (HGS), a global leader in business process management and optimising the customer experience lifecycle, is encouraging North West job seekers to apply for a range of new roles.

HGS recently announced plans to create over 560 jobs across Northern Ireland in customer service, management, and support, with employees able to take advantage of the firm’s flexible work at home model.

With more than 400 positions recruited and confirmed already, HGS is promoting a range of jobs that are currently still available.

Rosalind Young, investment manager at Derry City and Strabane District Council, said: “We’re pleased that HGS is building its presence in this region, with a view to establishing one of their Engagement Hubs in the future. We already know this area is full of talent and potential, and we have been promoting the Northern Ireland as a premium remote working destination for a while now.

“HGS is an excellent company that offers a fantastic range of employment opportunities across our Council area. All of the posts will primarily be home-based, and customer service experience is highly desirable in candidates. Home-based posts come with a number of positive attributes in that they offer less travelling for staff, a better work life balance, and more flexibility. Full training will be provided, and the posts will be particularly suited to those in our Council area attracted to working from home through lifestyle or necessity, and those who live in more remote communities.”

You can send your CV directly to Preston.Recruitment@teamhgs.com

Magherafelt-based Bloc Group is further expanding its NI operation through a major investment in FAST Technologies in Londonderry. The deal is significant for both Bloc and FAST (Factory Automation & Systems Technologies) bringing together two highly innovative, export-focused manufacturing operations which excel in design and engineering.

Colin Spence, Technical sales director, FAST Technologies, Eamonn Lynch, co-founder FAST Technologies, Cormac Diamond, managing director, Bloc and Ciara McGonnell Cushnahan, financial director, Bloc

FAST provides bespoke technical solutions to its global client base which includes DuPont, Unilever, Caterpillar and Seagate.

Speaking about the new development and what it means for both businesses, Cormac Diamond, managing director of Bloc the deal will enable them to ‘helping organisations streamline and enhance their business processes and operations’.

He continued: “The level of expertise which FAST brings in terms of ‘best-in-class’ manufacturing and automation, complements and furthers Bloc’s long term growth strategy.

“Set against the current climate of supply chain challenges, labour and skills shortages, we view FAST as a solutions provider to the wider business market.

“It has a proven track record in the application of automation across all sectors and industries, and together we will take this expertise to the next level, ultimately helping organisations streamline and enhance their business processes and operations.”

In addition to its impact at a regional level, Cormac believes the synergies between Bloc and FAST will underpin the continued success of both brands and offer great economic potential globally.

He explained: “In bringing together two locally-owned organisations that share a common culture and philosophy we’re able to seize joint opportunities, bring new ideas to life and create solutions which deliver positive outcomes at both business and consumer levels.”

Welcoming the deal, Eamonn Lynch of FAST Technologies, added: “We believe this represents a new and very exciting chapter for both companies and our combined workforce.

“Bloc’s support and investment will enable us to consolidate and strengthen our offering and help FAST rise to the next level in terms of opportunity and growth.”

The FAST team will continue to operate as a stand-alone manufacturing operation at its existing site in Londonderry’s Skeoge Industrial Estate. Co-founder Eamonn Lynch and technical sales director Colin Spence will also continue to head up FAST’s management team.

Bloc are a global manufacturing and design company based in Magherafelt with divisions in Belfast and The Netherlands and is renowned as one of the UK’s leading designers and manufacturers of innovative blinds and skylight systems and recently pivoted into the healthcare solutions industry.

Employing over 250 staff, the company was established in 2009 and consists of Bloc Blinds, Bloc Healthcare Solutions and Bloc Labs.

Kieran Kennedy, former Managing Director of O’Neills Irish International Sports Company, is set to share his innovation insights in an upcoming webinar.

The October 14 ‘Playing the Innovation Game’ event is the second in the Innovation Stories webinar series, which follow the signing of the historic Derry & Strabane City Deal in February, and also come as Northern Ireland embarks on a Decade of Innovation, set out in the recent publication of the Department for the Economy’s 10X Economy paper.

Londonderry Chamber of Commerce, Derry City and Strabane District Council and Ulster University are collaborating on the series in which City Deal partners select case studies from the region, discuss what innovation means within a business, offer and general advice on embracing digital technologies.

Rosalind Young, Council’s investment manager, said: “Through the visionary Derry and Strabane City Deal, a whole new innovation eco-system will develop here in the region. The people behind the City Deal are inviting businesses to hear best practice and to leave with an idea of how they will play their part in the Decade of Innovation that is ahead.”

For further information and to book go to https://londonderrychamber.co.uk/events/innovation-for-growth-playing-the-innovation-game-14-october/

The region’s first ever BSc Hons Paramedic Sciences programme is now underway, with Ulster University welcoming 40 students to the Magee campus.

With funding support from the Department of Health, the new three-year course will be based within the university’s multi-award-winning School of Nursing.

This course will support the development of the paramedic profession in Northern Ireland and further afield. Until now, local students wishing to become paramedics had to travel to the south of Ireland or across the Irish Sea to complete a BSc Hons programme in Paramedic Science.

The first cohort ranges in age from school leavers to people in their forties and a wide range of backgrounds – from those embarking on a change of career from accountancy to insurance, to people working in similar fields: ambulance care assistant, lifeguard, emergency medical dispatcher and humanitarian.

They will learn a wide range of skills through frequent experience and learning inside an exact replica of an ambulance – the only one of its kind in the region – coupled with 60 weeks of practice-based learning with the Northern Ireland Ambulance Service and a range of other hospital and community-based experience in the other Health and Social Care Trusts and independent sector partners.

The students will also have access to a wealth of specially designed training spaces from a hospital ward, simulated bedrooms and living room recreated on campus, to clinical skills rooms and the latest equipment.

NI Economy Minister Gordon Lyons has announced the first two of four Assured Skills Collaborative Welding Academies at North West Regional College.

The first two Assured Skills Academies will see 24 successful applicants receive industry-standard welding training during a five-week course at the college’s Limavady and Springtown campuses, followed by two weeks of consolidation training at one of eight participating engineering companies.

Applicants who complete the Academy are guaranteed an interview for a welding position at one of the companies.

Sinead Hawkins, Business Skills Manager at NWRC, said: “This is a fantastic opportunity for new fresh talent to progress in the industry by addressing the skills shortage. This will have a positive impact on the North West City Region’s local economy by feeding into local business anchors. We are committed to providing a skills guarantee for a post-Covid economy and future labour market.”

A nanotechnology consortium to develop new technology for medical devices, communication and data storage has been awarded £42.4m by the UK Research and Innovation’s (UKRI) Strength in Places Fund.

Smart Nano NI is led by Seagate Technology in collaboration with North West Regional College, Analytics Engines, Causeway Sensors, Cirdan Imaging, Digital Catapult NI, Queen’s University Belfast, Ulster University and Yelo.

The funding award, which was made after a highly competitive, UK-wide process, will further consolidate the region’s position as a global leader for excellence in nanotechnologies, and provide a lasting economic impact.  

The UKRI investment will help the consortium scale up capacity in device manufacturing, and underpin and develop hundreds of jobs across the sector. The total project value, including leveraged funding from other sources, is £63.9m.

Smart Nano NI’s Dr Mark Gubbins said of the investment: “We can now advance Northern Ireland’s niche capability around smart nano manufacturing and world-leading knowledge in photonics to create a self-sustaining local industry. It allows us to capitalise on the combined expertise of our companies and the availability of trained researchers and resources across our academic institutions”.

Health Minister Robin Swann has officially opened a Campsie-based manufacturing facility supplying vital PPE to health workers.

NorthWest Medical has created 25 new jobs after being awarded a £6.5m contract to supply Type IIR face masks to the health service in Northern Ireland.

Minister Swann said: “Demand for PPE has soared during the pandemic with many health systems around the world facing challenges in securing stocks of protective equipment. In Northern Ireland, we saw local manufacturers and businesses quickly diversify, recognising that their skills, expertise and assembly lines could be repurposed and they too could join the fight against this virus.”

Director of NorthWest Medical, Gavin Killeen, added: “We are exploring how we can move into other areas so that we can continue to create employment locally and at the same time support our health service by providing a resilient supply line.”

North West firm E&I Engineering will recruit 100 new staff in the next year after its acquisition by the US-based infrastructure solutions and services company Vertiv.

The electrical switchgear manufacturer has plants across Derry and Donegal and employs more than 2,100 people worldwide.

With all current roles to be safeguarded in the takeover, E&I says it will recruiting around 100 new staff across its three locations in the North West in the next year.

Ohio-headquartered Vertiv offers power, cooling and IT infrastructure solutions and services to customers in the data centre, communications, commercial and industrial markets. It has a workforce of over 20,000 across more than 130 countries.

E&I Engineering founder and chief executive, Philip O’Doherty, said: “We are excited to join the Vertiv team and continue to grow our business through Vertiv’s global reach, strong channel presence and great customer positioning in critical digital infrastructures.”

Local social prescribing company Elemental Software has announced its acquisition by UK health informatics firm Servelec.

Founded in 2013 by two former community development workers, the Derry-based business provides technology to connect people with support and services in their community, address social issues, and improve wellbeing.

Following the sale to Servelec, a leading supplier of digital care software, Elemental will continue to operate from its Guildhall Street headquarters under its own brand and leadership team.

Leeann Monk-Ozgul, COO and co-founder of Elemental, said: “Bringing together our systems with Servelec’s will help us in our mission to achieve the best possible health outcomes for even more people. Interoperability in health and social care is extremely important to help ensure no one is left behind and to maximise the power of technology to support communities.”

Version 1, the global IT services company currently recruiting remote working staff in the North West, has teamed up with mental health charity Aware NI to help ensure that its employees are fully supported during COVID-19.  

Invest Derry Strabane – which recently launched the Work Life Balanced campaign in association with Version 1, aimed at promoting the North West as a premium remote working destination – has welcomed the company’s initiatives which also include supporting the local community where their staff are based.

Version 1 took the decision to support a mental health charity when the consequences of the pandemic became overwhelmingly apparent during the last 18 months. People were forced to adapt to significant lifestyle changes, such as working from home and limiting social interactions. This in turn led to an increase in people experiencing isolation, anxiety, stress, and grief at losing loved ones.

Additionally, the tech firm’s commitment to supporting the local community is a critical element of its core values. Community First is Version 1’s main Corporate Social Responsibility initiative and is driven locally by the employees. The aim of this scheme is to improve employment opportunities in communities by supporting awareness, education, and access by leveraging technology and skills.

Community First is locally driven, enabling each Version 1 office to support causes they care about in their particular area. Some of the Community First initiatives include mentoring, helping local schools, grinds, tackling youth homelessness and community engagement.

Version 1 has also been officially recognised as a Healthy Place to Work. This was achieved by engaging employees in the completion of a robust survey covering four pillars – purpose, mental resilience, connection and physical health – which gathered insight into their experience of work. From the results, the company was able to put together a plan identifying paths to improvement, which subsequently led to the prestigious certification.

Lorna McAdoo, Director of Operations and Business Development NI at Version 1, said: “Our support for Aware NI stemmed from a wish to highlight the mental toll that the pandemic has been inflicting on so many people. The charity helps people realise that it is okay not to be okay, and this service has proved to be invaluable. We have also benefitted from online sessions held by Aware NI to help us all with various tools to use during this time to reinforce resilience and ensure we have been adapting well to the working from home model.

“We are also extremely proud of the visible efforts the company has made to reach out to local communities, and our Community First activities have enabled many people to access education and skills that drive employment opportunities.

“In addition, Version 1’s recognition as a Healthy Place to Work in Northern Ireland was a significant milestone for our company. Being spread across five countries presents its own set of challenges and it has been absolutely critical to ensure our employees are happy and healthy. We have been able to benchmark our progress through the data provided during the process and are now updating and creating initiatives and strategies across our operations to ensure our workforce is the healthiest it can be.”

Rosalind Young, Investment Manager at Derry City and Strabane District Council, said: “Version 1’s approach to dealing with the impact of COVID-19 is exemplary. The company’s commitment to providing mental help and support is evident through their partnership with Aware NI, and their track record of maintaining a community-focused approach is also welcomed as they expand their workforce in the North West.

“I would also like to congratulate Version 1 on their official recognition as a Healthy Place to Work. With the company bringing many highly skilled new jobs to the Derry City and Strabane District Council area, we are delighted that their staff will benefit from our Work Life Balanced campaign.”

For more information on the Version 1 roles available in the North West and to apply, visit the Invest DS jobs portal at www.investderrystrabane.com/worklife