Northern Ireland’s largest IT company, Allstate NI, has revealed new flexible working practices as it continues to recruit 100 more employees.

The tech firm has designated all of its workforce as hybrid, meaning staff can work remotely or from any of its three offices in Derry, Strabane and Belfast. Each office has been redesigned to create collaborative working areas, with social spaces and built-in gaming zones.

Vice-president and managing director of Allstate NI, John Healy

Workers can also request a flexible working pattern, including part-time, condensed or staggered hours, from the start of their employment.

Earlier this year, Allstate NI announced it was seeking applicants for 100 new roles in areas including software development, cybersecurity and analytics.

Vice-president and managing director of Allstate NI, John Healy, said: “We are empowering every employee to design a working pattern that suits their needs and the requirements of their team while promoting a healthy work-life balance.”

He added: “With 100 roles currently on offer, we are thrilled to have opened new modern and dynamic workspaces that will foster more collaboration, innovation and socialisation when employees are in the office.”

Information on current vacancies at Allstate NI is available here.

Ecommerce support platform eDesk is to create 150 jobs in the next 18 months as it plans further expansion in the US and Europe, the Middle East and Africa, more than doubling its current headcount.

From left: Ross Keating, vice president of sales for eDesk; Courtney Graham, vice president of customer success; Mats Forsgren, vice president of operations; Dermot O’Connor, chief executive.

Among the roles on offer are positions in product, sales, marketing, customer success and customer support.

The jobs will be based at eDesk’s headquarters in Dublin, its Derry office and its premises in Skibbereen, Co Cork. Some of the roles will also be based on the east coast of the US, where the company is planning to hoping to have 20 employees in the coming 18 months. EDesk currently operates a hybrid work environment, with remote working and office space available for its employees.

Founded by entrepreneur Ray Nolan as xSellco in 2012, the company provides ecommerce support solutions to customers looking to sell across multiple channels and consolidating all customer interactions into a single box. It rebranded to eDesk in 2021. Among its customers are Superdry, Pitstop Auto and Right Deals UK, with partners that include Amazon, eBay, and Shopify.

“Ecommerce is so hot right now and eDesk as a product has seen significant growth in recent years so we are delighted today to announce the growth of our team over the coming months with these new open roles,” said chief executive Dermot O’Connor.

“eDesk was created to ease the complexity of customer service so that companies can focus on growth. These new hires will continue to support our growth by creating new updates and top-tier products to ensure that our customers truly support each individual customer across all of their sales channels, allowing them to more effectively grow their own businesses.”

Boxever cofounder Mr O’Connor was recently appointed chief executive of eDesk, joining a number of senior hires that include vice-president of sales Ross Keating; Courtney Graham as vice-president of customer success; and Mats Forsgren as vice-president of operations.

“I’m so proud of our team for getting eDesk to the point where we can double our headcount, creating 150 new jobs,” said Mr Nolan. “Dermot brings with him to eDesk over two decades of experience in founding, building, and scaling successful SaaS businesses out of Ireland. I have every faith that he and the eDesk team will take the company to the next level of growth.”

The news of the expansion was welcomed by Tánaiste Leo Varadkar. “EDesk’s creation of 150 new jobs over the next 18 months in Dublin, Derry, Skibbereen and the US is a testament to the company’s ongoing commitment to Ireland,” he said. “The company’s incredible growth shows how Irish eCommerce and Business to Business firms like Flipdish, Intercom, and Wayflyer continue to take on global markets and grow from here in Ireland.”

Source: Irish Times

  • £50 million data innovation hub at Ulster University to support UK manufacturers to accelerate development of digital technologies
  • Dedicated grant funding will be provided to manufacturers to implement expert recommendations from data scientists
  • Adoption of digital technologies such as Industrial Internet of Things and artificial intelligence is key to driving manufacturing productivity, sustainability and competitiveness

UK manufacturers are to have their productivity and competitiveness boosted thanks to a new data innovation hub and testbed led by Ulster University, Industry Minister Lee Rowley announced today (Wednesday 18 May).

The £50 million Smart Manufacturing Data Hub (SMDH) will support small and medium size manufacturers to capture and better utilise their data, helping them increase productivity, growth and sustainability. Businesses in sectors spanning from food and drink, aerospace and many more will be supported to develop, test and adopt the latest data-driven technologies.

Nearly 10,000 manufacturers are expected to benefit from the hub and 13,000 jobs will be supported, helping to boost economic growth and level-up regions across the UK. The hub will be supported by £20 million from the UK government backed Made Smarter Innovation Programme, along with £30 million of business co-investment.

UK Industry Minister Lee Rowley said: 

“As we embrace the digital manufacturing revolution, it is vital manufacturers across the UK can capitalise on the productivity and growth gains that come with the adopting the latest data-led digital technologies.

“The Smart Manufacturing Data Hub, backed by £20 million of government funds, will support companies to implement cutting edge production and process techniques themselves, helping bring the next generation of products to our shelves in a more efficient and sustainable way.”

The hub will host an online Manufacturing Data Exchange Platform that will enable companies to submit their manufacturing data and receive recommendations in return, helping to improve their products and processes. A dedicated £5 million fund will then provide companies with grants to make further improvements in areas of critical importance to their business.

Virtual manufacturing testbeds will allow companies to create a “digital twin” to simulate the implementation of digital technology on their own processes, harnessing data from other manufacturers that have already adopted the technologies to encourage investment.

The SMDH will also provide manufacturers with expert analysis of their emissions and energy data from support staff specialising in data analytics and engineering, which will help them target reductions in waste, energy use and ultimately improve sustainability.

Pro Vice Chancellor Research at Ulster University Professor Liam Maguire said:

“Made Smarter provides the opportunity for innovative collaboration that will be transformative in driving industry competitiveness. At Ulster University, we have a strong track record of collaboration; using our research and technology to act as a catalyst for change, innovation and positive economic, social and environmental impact. Made Smarter is another important project in the broader realisation of the Derry and Strabane City Deal agenda, further enhancing the attractiveness of investment and driving economic growth”

The SMDH will first be accessible by small and medium size manufacturers in Northern Ireland in the coming months, before going live for companies across the rest of the UK. The programme will be supported across the rest of the UK by 12 delivery partners, including the University of Cambridge Institute for Manufacturing, Industry Wales and Scottish Engineering.

The funding comes as part of the £300 million Made Smarter Innovation Challenge, a collaboration between UK Government and industry designed to support the development and increased use of new and existing industrial digital technologies, including artificial intelligence and virtual reality.

The challenge aims to deliver a resilient, flexible, more productive and environmentally sustainable UK manufacturing sector. It will also develop new technologies that can be exploited commercially across the manufacturing industry, worldwide.

Today’s announcement builds on the government’s Help to Grow schemes, which are helping smaller businesses to boost their productivity with training and software that is proven to get results.

The impressive ecosystem of multinationals based in the North West of Ireland provides the people of the region with strong employment and development opportunities across diverse sectors.

One of the North West City Region’s largest employers, Allstate NI was established in 1998, to provide high quality software and business solutions to support its US-based parent company, the Allstate Corporation. Protecting people from life’s uncertainties with more than 113 million proprietary policies, Allstate offers a broad array of protection products through multiple brands and diverse distribution channels, including auto, home and life assurance.

Employing 900 people across the North West in offices in Derry and Strabane, the region is of major strategic importance to the company.  Their Derry office celebrating 20 years in business last year.

Allstate Strabane Office

Based in Buncrana, Co. Donegal, Talent Acquisition Manager, Alan Fletcher explains Allstate’s reasons to locate in the region with “The initial set-up about getting access to a deep talent pool available in the wider city region. The North West has talented individuals who make a great contribution to the success of all our businesses.”

Alan Fletcher: Talent Acquisition Manager

Alan is one of many cross-border workers in the Fortune 100 firm. He along with fellow colleague Maria McColgan, are both natives of Donegal and are part of a growing list of digital professionals who speak glowingly about Allstate and the North West City Region.

Maria speaks about the Allstate experience; “the social aspect of the company was beyond anything I had ever experienced, there is so much inclusiveness here and I felt this also supported my development professionally.”

Maria McColgan: Product Manager (Allstate)

Alongside her role as Product Delivery Manager, Maria is also as an ‘Inclusion Champion’, ensuring training is available for all employees and that everyone is happy coming to work. As well as this, Maria is an advocate for Women in Technology at Allstate, “I feel that as a female in IT that there is so much opportunity for which we need to make the next generation aware of.”

Looking to the future, Allstate aims to keep on top of technological advancements by looking for new talent and skillsets in areas such as Artificial Intelligence, Machine Learning, Robotic Process Automation and Cyber Security.

The company have embarked on an ambitious investment in re-skilling existing employees in these areas and identifying the next generation of talent, through their 3-year graduate development programme.

At least 100 graduate positions are expected to be filled this year with successful candidates being put through a journey of continuous professional development at Allstate, exploring roles in the skillsets identified such as AI, machine learning, production support and product testing. “The talent, skills and connectivity found in the North West is a major draw for Allstate to grow our talent centres,” comments Alan.

The company offers a flexible hybrid working policy, allowing employees to design a work schedule appropriate for their needs, while also helping to achieve the perfect work-life balance.

When touching on their experiences of living and working in the North West, the benefits were clear. Living in Carndonagh and working in the Calayst building in Derry, Maria comments that her commute through Donegal to work is “way more appealing that a 30-minute sit in traffic.”

“I suppose the major bonus is working in a close-knit community that the North West region provides”, Maria concludes.

“For me it is being able to have a global career in a unique location. I have been able to work in both Donegal and Derry for some of the biggest companies in the world” says Alan.

He also delves deeper into the ecosystem of collaboration between multinationals and high-quality educational institutions as Talent Acquisition manager: “I have built academic partnerships with the University of Ulster, North West Regional College and Atlantic Technological University to name a few and it has been great to see exciting job opportunities being created in the North West region.”

“The fact the region has been voted the best place to work in Northern Ireland shows we are heading in the right direction.”

With the MIT Innovators Under 35 Event set to take place in the gTeic @ GaothDobhair this week, showcasing the vast array of talent of young people across Europe and the North West City Region, it’s assuring to see that investment in the talent of tomorrow is fundamental to Allstate’s operations within the region. 

FinTrU, a technologically enabled regulatory solutions company, has been honoured with a Queen’s Award for Enterprise (International Trade) in 2022.

The company won the Queen’s Award for International Trade for ‘Outstanding Continuous Growth’ in overseas sales over the last six years.

Headquartered in Belfast, FinTrU has rapidly expanded in recent years with additional global offices in Derry/Londonderry, New York, London, Dublin and Maastricht.

FinTrU Founder & CEO, Darragh McCarthy, said “It is an absolute honour for FinTrU to be recognised in this way. The Queen’s Award for Enterprise is an incredibly prestigious accolade with a vast array of highly respected winners over the years. We are delighted at FinTrU to see the hard work of our employees rewarded with this fantastic achievement.”

Employing over 1,000 people, FinTrU was founded in 2013 and provides technologically enabled Regulatory Solutions for Investment Banks – specialising in the areas of KYC, Compliance, Legal, Risk & Controls and Operations.

Now in its 56th year, the Queen’s Awards for Enterprise are the most prestigious business awards in the country, with winning businesses able to use the esteemed Queen’s Awards Emblem for the next five years.

Source: Written from press release.

There was delight this week after Derry was named as a regional winner in a competition celebrating locations which have the most to offer for entrepreneurs and businesses. The UK’s Top Towns for Business competition was being run by Enterprise Nation in partnership with Dell UKand Intel UK and aimed to shine a spotlight on the UK’s towns and cities that successfully nurture entrepreneurial spirit in order to make a lasting impact on local communities and the economy.

Locations across the UK were judged on a variety of different business-related sectors including connectivity, dedicated space, retail space, networks and leadership, and after Derry/Londonderry made it onto the shortlist for the NI award, a public vote saw the city come out on top.

Mayor of Derry City and Strabane District Council, Alderman Graham Warke, said: “We are absolutely delighted to have been named as a regional winner for the UK Top Towns for Business 2022 competition.“The fact that we have been shortlisted and now selected as the top location after a public vote once again highlights why our city and region is such a prime and attractive location for living, working and investment. The area offers so much to entrepreneurs and businesses, from connectivity to workshops to networking and everything in between.

“We nurture and support entrepreneurial ambition and would welcome any individuals or organisations seeking to work and invest in this region. Thanks to everyone who voted to support our city in this competition.”​

PwC is opening a space at Ulster University’s Magee Campus in Derry/Londonderry as part of its investment in innovation in Northern Ireland.

The space will house research and development for its £40m Advanced Research and Engineering Centre (ARC), which launched last year in conjunction with Ulster University and Queen’s University Belfast, with support from Invest Northern Ireland. 

Through its alliances with government and academia, ARC’s innovation ecosystem is looking to build solutions to complex business problems into the next decade and beyond. This latest collaboration will see Ulster University students and researchers, at the Jordanstown and Magee campuses, work alongside Operate staff.

The new space will be used primarily as a base for ARC staff based in the North West of the country as PwC Operate ramps up recruitment from beyond its Belfast base. PwC Operate will start with four people at Ulster University’s Magee campus, but is looking to establish a larger team as ARC builds out its capabilities. 

Ian McConnell, PwC Operate Lead Partner, commented: “We’re delighted to be establishing a presence in the northwest. ARC’s vision includes university postgraduates working on research projects that feed into the software engineering function of ARC, as we develop solutions to our clients’ problems. ARC will continue to be based in our Merchant Square HQ in Belfast, but we’re keen to recruit from as wide a talent pool as possible. To be able to offer opportunities to people across the country is something very close to my heart and I believe fundamental to the success of this initiative.”

Jim Harkin, Head of the School of Computing, Engineering and Intelligent Systems from Ulster University also added: “It is positive for the Derry and Strabane City and District that PwC’s Operate will open an office at Ulster University’s Magee campus. The new office located on the Magee campus reflects the growing interest in doing business in Derry/Londonderry because of the easy access to talented people and innovative research from the Intelligent Systems Research Centre. As we develop research centres for robotics, AI and personalised medicine in the years to come as part of the Derry & Strabane City Deal, we will see more and more companies growing their presence in the North West and creating high-tech jobs.” 

Software development company AquaQ Analytics has praised the North West’s “great pool of talent” as it progresses with plans to open a new Derry office.The Belfast-based specialist software, consulting and data services, which employs more than 250 people globally, is recruiting around 40 roles for the new location.AquaQ’s Chief Technology Officer, Jonny Press, said the Derry branch would give staff a flexible mix of home and office working.“Covid has torn up the rule book a bit for businesses.

It’s shown that staff don’t have to be in the office five days a week, and you don’t have to set up in those huge capital cities to attract great people and clients,” he said.“We’ve already got a number of staff from the North West, we know that their tech scene is thriving, and there’s a great pool of talent up there to tap into.“

It opens us up a bit more to those people who want to stay close to family and keep that work-life balance, people in the border counties too, and existing employees who don’t want to have to travel to Belfast.”Founded in 2011, AquaQ Analytics is one of Northern Ireland’s fastest growing companies. It provides specialist consulting, software and data services, cloud solutions and more, to clients working in sectors including capital markets and Tier One investment banks. In November, AquaQ held an insight event in Derry’s City Hotel to help potential employees and new graduates find out more about the business and speak with staff.

To find out more about vacancies at AquaQ Analytics, visit https://www.aquaq.co.uk/careers

Alastair Cameron is the Derry-based co-founder of @iamstartacus, a company which informs, inspires and connects startups and entrepreneurs. He is also Head of Startup Programmes at Digital DNA HQ, and he and the Startacus team recently organised BIG IDEAS, an in-person and live-streamed business event as part of Derry and Strabane Enterprise Week 2022.

Originally from Suffolk, Alastair moved to the North West in 2004 and worked in recruitment before redundancy led to a change of career path. A champion of the startup community, he was previously named as one of the UK’s game-changing entrepreneurs in the Sunday Times Maserati 100 list.

How did Startacus come about?

Startacus aims to make startup life easier, better and more connected. We do that by reporting on the startup news that matters, by partnering with brands and organisations that also care about startups, and by organising, arranging and hosting events, startup programmes, pitch competitions, and networking socials that bring all those good people together.

The Startacus concept was actually born out of redundancy. I had been working for Reed Recruitment in London and as they were expanding rapidly and my wife is from Derry, I put together a business plan for them to open a service office in the city. They agreed and I moved to Derry in 2004, eventually opening a city-centre office and growing a team of 5 staff. However, the economic recession of 2007-8 and a company restructure led to us unfortunately being made redundant.

In the final week of work, myself and Leigh, my Reed colleague and Startacus co-founder, got out a whiteboard and started brainstorming. There was some trial and error along the way, but we eventually came up with the concept of Startacus. Now, looking back, redundancy was actually a blessing if I’m honest.

How has Startacus evolved over the years?

As we’ve grown in the startup space, we’ve created more and more ‘offline’, physical events – from mini-conferences to pitch competitions. In the past few months, we’ve been working on a number of different projects – Enterprise Week, Exporting Founders, a programme helping early-stage founders understand more about cross-border and international sales and growth, and an exciting STEM project with the NI Science Festival. We’re also collaborating with Derry’s Revolve Comics to teach school children about local tech champions through the visual medium of comics.

There are typically no charges or fees for startups to work with us and that, I think, is where our true value lies.

We’re really interested in supporting entrepreneurs, linking them to people, joining the dots. The thing that’s often most challenging for business founders is knowing what support is actually available to them, finding the time to do something about it and building the right network. That’s where we can help and by partnering with brands and organisations that can enable us to help support founders on their journey.

Tell us about your involvement in Enterprise Week; what do you think it achieves?

As a city which is relatively small in terms of size, I think we have the potential and inherent desire to show real ambition. I think that’s what we deliver well at Enterprise Week. It allows people to think really bravely about what they would really like to do, to listen, learn, be creative and come up with good ideas for businesses.

How has Covid impacted the startup space?

There aren’t many positive things about Covid of course. However, just as remote working has opened up opportunities to work from home, and work across different time zones, the same applies to startups. Even though we did occasionally use Zoom etc before all this, there was definitely more of an obligation to be in certain places and meet people in-person much more. Now, you don’t have to get on a plane or a bus, you don’t have to travel to Belfast or Dublin –  there are fewer barriers.  So, I think in that sense, it’s given equality to people and for that reason the entrepreneurial scene should become more diverse.

In-person meetings are still hugely important though. To win business, you need to have that trust with someone, and I think that a face-to-face meeting helps to build that trust.  I just think that 80% of the stuff you have to perhaps do before that – the Skypes, the Zooms, the calls, the Google Hangouts – all that can happen online.

What’s the best thing about living in Derry?

Once people visit Derry, they generally always want to come back – which tells you a lot about a place really. Ultimately, I think the people make this place. As a whole, the people here are so welcoming, outward-looking and inherently caring. I think there’s still an opportunity to be further ahead in terms of equality and inclusion, sustainability and environment and become a leader in those things. You don’t need to be a big city to be leaders in change. I think that’s where Derry has a unique opportunity because of the passion of the people here and the history they’ve been through.

And of course there’s the quality of life. I love the beaches – I wish I could say I’m a surfer, but I’m not! As a family, myself and my wife and three kids love being out and about. I think that’s one of the things lockdown has taught us: how much we should value where we live.

https://startacus.net

Centred around an epic scale model of the solar system designed by the artist Oliver Jeffers with support from leading astrophysicist Professor Stephen Smartt, Our Place in Space combines a three-dimensional sculpture trail, interactive AR app and exciting learning and events programmes.

Coming in 2022, the sculpture trail will stretch over 10 kilometres and will travel from a riverside location in Derry~Londonderry (April / May) to Divis and Black Mountain in Belfast (June / July), before heading to Cambridge (August) and returning to Northern Ireland at the Transport Museum and North Down Coastal Path (September / October).

Artist Oliver Jeffers said: “For centuries, we’ve defined ourselves by who we are and who we’re not. Which side we choose, on what ground we stand, who and what we fight for. A human story, that lives merely in human minds. But with distance comes perspective… Our Place in Space is a playful experiment that asks: What is the difference between ‘us’ and ‘them’? What happens to your perspective on everything when you look back at Earth from space?”

The team behind Our Place in Space is led by Nerve Centre and includes artists Oliver Jeffers and Die Hexen, Professor Stephen Smartt from the Astrophysics Research Centre at Queen’s University Belfast, as well as National Museums NI, NI Science Festival, Big Motive, Taunt, Microsoft, Jeffers & Sons, University of Cambridge, Dumbworld, Live Music Now, Little Inventors, and Urban Scale Interventions.

Location partners include Derry City & Strabane District Council, National Trust, Cambridge City Council and Ards & North Down Borough Council.

David Lewis, Executive Producer at the Nerve Centre, said: “Our Place in Space is an exciting collaboration between some of our finests minds in science, technology and the arts.”

‘From creating a star to writing a symphony for the universe, inventing a new form of transport, building a Minecraft planet or connecting with space watchers in Vietnam or Iraq, Our Place in Space invites participants to look at our solar system in a different way – exploring what it means to live on Earth in 2022, and how we might better share and protect our planet in future.’

Our Place in Space is Northern Ireland’s project for UNBOXED: Creativity in the UK, commissioned by Belfast City Council.